Selling you car online is an easy process, but you're bound to have some questions. Below is a list of frequently asked questions that may be able to help solve your query quickly.
If you have any other questions, please contact us.
Nothing, we charge no fees for our services.
No problem, if your finance settlement is lower than your cars value we can settle your finance agreement directly with the lender.
Yes, we can supply you with the relevant documentation to retain your cherished number and give you an indication of the change of value based on when the vehicle is then available.
You require the following:
For security reasons we would require sight of photographic identification:
Yes, quite often family members will require to dispose of cars on behalf of bereaved relatives. Contact us direct and we will be pleased to discuss further.
You can obtain a refund directly from the DVLA, we have forms at our branch.
Appointments are usually allocated on an hourly basis, but expect an average turnaround time of between 20 to 40 minutes. Payments are made by electronic transfer directly into your bank account, we use an instant payment system so expect to see the money in your account straight away.
Valuations will expire after 7 days or they may alter if a cars condition or history is below the expected average or that is described by the owner. In extreme cases when acute market conditions adversely affect values we may have to contact you before your appointment.
Yes, we treat these the same as privately owned vehicles. Obviously there are different criteria in relation to the purchase documentation. Please contact us for details.
Sorry no, we do not buy commercial vehicles.
Yes. We have a very large database of makes, models, years and plates, but sometimes there may be one missing. Please contact us with your vehicle details and we'd be happy to value your vehicle manually.